Call us on 01672 851166

FAQs

  

I have never been on a narrowboat before – how will I know what to do?

Don’t worry, we will give you full training and ensure you are confident in all aspects of the boat before you go off on your holiday. We recommend you watch the boaters handbook video developed by the Canal & River Trust and this can be found below. 

 

Do I need to bring linen?

No – we will provide all bedding, sheets, pillows and towels

 

Do I need to bring cleaning equipment?

No – we will provide you with everything you need to keep the boat shipshape including bin bags, washing up liquid and cleaning spray.

 

Can I have shopping delivered to you ready for when I arrive?

Yes – most online supermarkets will deliver to us on your behalf.

(Please try to arrange for your shopping to be delivered at a time close to your boat pick up so the boat is ready for you)

 

How big is the fridge/freezer on board?

They are a standard size “under counter” fridge/freezer. The freezer space is not huge but is big enough for ice creams and ice trays for your G&T’s!

 

Suitcase or soft bag?

It is best to bring a soft bag as being a narrowboat there is limited suitcase storage space.

 

Can we bring our dog with us?

Yes your dog is very welcome so long as it is well behaved. Remember,  narrowboat space is limited so bring either 1 medium or 2 small sized dogs for your and their comfort. We do not charge extra for dogs but do ask that you do not allow them onto the beds or internal seating.

 

Can we bring more than one car?

We do have parking on the mooring for customer cars but ask you to bring as few cars as possible as space is limited. We do not charge for car parking.

 

I am arriving by train – where is the nearest station?

The nearest railway station to us is at Pewsey. If necessary we can arrange for you to be collected from the train. Please arrange this with us so we can make a note on your booking paperwork.

 

Can we BBQ?

Yes – once you are moored up in a suitable place you can BBQ on the towpath however definitely not on the boat.

 

Can we bring our bicycles?

Yes feel free to bring your bicycles. They can be stored on the top of the boat (never inside) please ensure that you bring a security cable, covers for the pedals and a suitable protective cover for the roof so that the paint is not damaged.

 

Can we go fishing?

Yes – bring your rod but please ensure you have the necessary license needed for fishing on the canal. These can be obtained at the Post Office.

 

Are there standard 13amp sockets onboard?

Yes – each boat has 240volt sockets so your hairdryer/laptop/phone charger plugs will all work onboard.

 

Do you supply life jackets for children or non swimmers?

Yes – if required we have a supply of different sized life jackets. When you arrive for your holiday just ask and we can find one to suit. We also have a few dog life jackets too!

 

Click here to download a pdf of the basic boat handling booklet.